It has been revealed that the Identity and Passport Service (IPS) lost twenty one passport renewal applications, the loss happened during May 2010 and involved the loss of all documentation of the applicant and the counter signatories too!
As it turns out all of the applicants were informed about the issue and were provided with new passports and as such there were no formal complaints made.
According to Mick Gorrill, head of enforcement at the Information Commissioner’s Office (ICO), said, “A passport is an important identification document and it is clearly of concern that information relating to renewal applications has been lost.
“However, there is no evidence to suggest that the applications have fallen into the wrong hands and we are pleased that the Identity and Passport Service is taking steps to stop this happening again.” he added.
The IPS have ensured the ICO that it will be putting a series of new measures in place to make sure that staff are aware of the policies of the storage and use of personal data, as well as IT security issues too.
Source [The Guardian]