Apple has added a useful feature to the UK and Europe versions of its online store, it’s the Apple Geniuses and they are now on hand to help out at the end of your iPhone or iPad. Therefore, this means that we no longer have to fight past the kids using the Apple gear in the store, just to see the genius at the back of the shop.
According to Apple, here is how you can get started, follow these Apple instructions;
Visit the iPad or iPhone pages on the Apple Online Store, then click the Ask Now button to see your options for contacting a trained Apple Specialist. You can start your session with a phone call or online chat, then switch to a guided tour. Or click “Have us show you” to go straight to the tour.
Source [Pocket Lint]