The London Fire Brigade (LFB) has a plan to allow the public to use social media to report emergencies; the chosen platform is Twitter @LondonFire, which means that users will need to keep their messages under 140 characters. However, there are fears that this approach could mean delays in response times and therefore it could put lives in danger. The LFB think that by allowing the callers to skip around the 999 phone service the message could mean the service being deployed very quickly, especially if there are multiple tweets from different people regarding the same incident.
According to the London Fire Brigade website, this is how #999 will work;
The Brigade’s Twitter feed, @LondonFire, is used to provide real-time, accurate information about incidents that are taking place across the capital. Facebook is used to provide fire safety information, as well as engaging with the public in an informal way about the work of the Brigade. It now hopes to build on its social media success to explore how it could potentially be used to report emergencies.
It has to be said that in an emergency, calling 999 should always be the first thing to do!
Source [Geeky Gadgets]