The beauty of using an email to SMS service for business is that communication between that business and the customer is made simpler than ever before. This service requires no need for an in-depth and complicated software suite for the business, nor does it require training or complex steps in order for it to be used. This is a simple system which uses SMS gateways to communicate directly with the customer, with accuracy and with speed.
There are a number of great companies which offer such a service to businesses, but which is the best of the bunch? Read on as we count down our top 5 favorite companies offering the email to SMS service.
Edgility
Edgility continues to be one of the most popular and one of the world’s leaders in email to SMS, thanks to their phenomenal customer service and the simplicity with which they offer their clients. To use Edgility’s email to SMS services you simply need to set up an account with them, head to your email and compose a new message which will be sent to their domain and then instantly diverted to your customer. Messages can be personalized and bulk sending is made easy thanks to the hassle-free interface which Edgility has, the perfect choice for businesses large and small.
Clicksend
Clicksend has been helping businesses to better communicate with their customers since 2006 and they have firmly cemented themselves as a big player in the industry. Clicksend’s customers love the range of tools which they offer such as message tracking, they also cite their customer service and their welcome offers as reasons to use this email to SMS service.
BurstSMS
Given its pay-as-you-go nature BurstSMS may not be everyone’s cup of tea but they do certainly play a key role for many small businesses in particular. This is the optimal choice for those who are not yet prepared to spend money on setup fees or an annual payment and the temporary nature of the service enables businesses to explore the possibility of reading its customers through this medium.
MessageMedia
What has made Message Media particularly popular has been the way in which it takes personal care of each client. The service may not be able to offer the speed or the bulk handling that others may, nor can it match them on price, but it is the personalized and hands-on approach which it takes to message management and metrics, which have helped it to earn its stripes.
MessageBird
Relatively new to the game is MessageBird which was launched in 2011. The specialty of this particular outfit is that they focus on the simplicity of the interface so that clients of all abilities can use the service with ease. Whilst the company do not price match as some do, it is important to mention that they have zero setup fees and they have competitive monthly fees. MessageMedia is slightly more expensive than the rest for low volume messaging but those businesses which will be sending large volumes can count on some fantastically low prices per message.
These are certainly the 5 that we would be looking to use for this particular service.
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