Businesses have had to restructure their priorities in order to adapt to the ‘new normal’. The focus of small and medium-sized businesses has recently shifted to one service that they consider to be absolutely critical at this moment: managed IT support.
However, many are still not aware of the benefits of outsourcing to an IT support company. So why is outsourcing an IT support company for your business more necessary than ever?
Reasons Why Hiring an IT Support Company is More Important Now Than Ever
An increase in the number of advanced cyber attacks
According to the FBI, cybercrime activity has risen fourfold since the COVID 19 outbreak, and hackers are more successful now than ever in executing their harmful operations.
The reason is that hackers know that firms are confused and disorganised now regarding their financial and operational issues. Some firms have loosened their security measures to the point that they are now vulnerable to phishing scams. Also, some firms hang on to funds while remaining undecided about using tools for cybercrime prevention.
Don’t shy away from cybercrime prevention, but double down on them. Allow an IT support company to tighten up defenses for all of your digital operations.
A managed IT support company can help you establish a comprehensive and precise cybersecurity system tailored to your company or organization specifics. A good IT support company will keep a close eye on your network and then patched if they find any potential vulnerabilities.
A remote work setup presents new challenges
Companies face difficulty when it comes to embracing “work from home” arrangements. Staff members may not be as attentive as they are when in office. Hence, staff members are more susceptible to cybercrime.
Therefore usinesses must expand their use of cloud services. With cloud-based IT solutions, employees will have the tools they need to be able to work from home.
Cloud-based IT solutions offer storing and accessing shared files in the cloud, extensive video conferencing tools, and VPN to provide a safe wireless network at home.
Expand and improve your online business opportunities
Companies are now expanding their e-commerce capabilities, and some are focused on providing virtual services. For a company to prosper and survive in this COVID-19 times, it must have a solid online presence, which calls for greater IT investment.
An IT support company will aid you in identifying new business possibilities in this ‘new normal’ and assist you with your IT budgeting. They also help in acquiring and facilitating the procurement of necessary hardware and software.
A managed IT support team enables your company to focus on core competencies
As a company owner, you are already juggling multiple parts of your business, and balancing IT responsibilities can be challenging.
Spending your time debugging network difficulties or phoning an ‘IT man” can keep you from doing activities vital to your company’s growth.
Getting managed IT support ensures proper service continuity and will let you concentrate on your core competencies and other day-to-day activities crucial to your company’s productivity.
Cost-effective solutions
45% of companies that outsource IT support company expressed that outsourcing managed IT save money.
When you outsource to an IT support company, you don’t need to hire an in-house employee to resolve your network difficulties. And this saves you money because maintaining an in-house IT staff will involve additional costs such as employee benefits, paid time off, and wages.
You gain substantial cost savings with managed IT support since you can trust the providers to keep an eye on your IT systems and avoid any type of unanticipated difficulties like downtime.
Managed IT support will also reduce infrastructure costs. You may reduce the amount of infrastructure you have on-site by utilizing their data centers. You save money not just on the hardware but also on the energy it consumes and the space it requires.
Also, they can collaborate with suppliers who may provide you with exclusive deals.
Conclusion
The present business landscape calls for digital transformation if a company wants to survive in this new normal setting. In order to serve consumers and keep the safety of the epidemic in mind, both customers’ needs and changes in the current IT services must be met.
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