There are many clothing brands online that deliver products across countries. But sometimes, you might not like what has been delivered to you in the sense that it might not be of the quality you had expected or maybe your size does not match. In such cases, many companies offer a return policy that is convenient and easy to place. Needless to say, there are a few items that can be non-returnable like undergarments, makeup products and perfumes. But items that offer a return has to be returned within the stipulated time. If you are unable to return a product or your money has not been refunded – you can call the customer support team and clear all your issues. Companies like George and Fat Face provides services across countries.
George is an excellent clothing brand and very popular in the U.K. which also operates internationally. It was first launched in 1989. They have a premium collection of apparels for men, women and kids. It offers a vivid collection of fashion items ranging from tops, t-shirts, bottoms, loungewear and accessories. In the case of George returns policy – although most of the items can be easily returned it has some terms and conditions applied.
- Items that are worn and has an odour, underwear and false stains cannot be returned.
- If you wish to return an item you have to place the return within 30 days of your purchase.
- First, visit the website and go to your ‘orders’ option. Click on the return option below the item and take a printout of your return label.
- Cover your item with the original packing. Remember that all the tags must be intact.
- Once the item has reached the warehouse, the company will send your refund value as per your original payment method.
Apart from the above-mentioned points, one has to make sure that the products placed for return are not washed under any circumstances.
On the other hand, Fat Face is another popular fashion brand in the U.K that was first established in 1988. It offers a wide range of clothing options –pants, t-shirts, dresses and footwear for men, women and kids. It offers a quality product at an affordable price range. Although there are many happy customers, sometimes you may need to return a product. For Fat Face returns, the policy is very much simple.
- If a person wishes to return an item, then you need to visit the website and mention the cause of your return.
- If the product you ordered is not faulty and falls under the list of items that can be returned then you can easily place your return.
- The package has to be wrapped in its original packing and all tags must be attached.
- You can send the product via Royal Mail or if you live close by, then you can bring it to the store.
- If one can bring the product themselves, they will get an instant refund. If they courier it then it might take a week for the refund to get reflected in your bank account.
There is a list of products that one cannot return like facemasks, perfumes and swimwear. Unless faulty, these products cannot be returned. In the case of swimwear, the hygiene seal that is attached must not be broken. Clothes must not be tainted with make-up or body odour. Always make sure to not throw away the receipt. For brands like Fat Face, the original shipping charges will not be refunded to you if you place a return and in addition, you have to pay a return shipping charge. Another point to note is in the case of shoes. Footwear must always be tried indoors if you wish to return it. All returnable products must be in their original shape, colour and label if you place them for a return.
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