5 Reasons to Outsource IT Support

Are you struggling to keep on top of your IT systems?

Perhaps your in-house team are out of their depth or proving to be too expensive?

Whatever issues you are having with your current IT support, there is another option.

Outsourcing your IT support offers many benefits to SMEs, including enhanced cyber security, more streamlined IT processes, and immediate action against any technical problems.

Still, need more convincing?

Keep reading to discover five reasons why you should outsource your IT support in 2022.

1. Flexibility

If you are worried about having to let your existing IT department go, you should know that you can choose to outsource some of your IT support and still utilize your in-house staff for other tasks.

For example, if your current IT workload has grown too large for them to manage, and IT Support Company such as Total Group Ltd can help to lessen the load.

This can be particularly useful for companies that see an increase in business at specific times of the year.

2. Better Security

Nearly half of all cyber-attacks are aimed at small businesses, yet the vast majority do not have the systems in place to protect themselves against today’s sophisticated cybercriminals.

Therefore, if you don’t want to become part of the 60% of SMEs that never recover from a cyber-attack, you need to make sure you have the latest security practices in place.

With managed IT services, you know that you have access to a dedicated team who are experienced in identifying and preventing the latest cyber threats.

3. More cost-effective

Many businesses are under the misapprehension that it is cheaper to hire and train an in-house IT support team than it is to outsource. However, this is not always the case.

When you are searching for candidates who are experienced in IT, you have to compete with all the other businesses within your industry who are also looking to hire the best in the business.

However, when you seek out an IT support company, there are vying for your attention and will have to compete to get your business.

Plus, you can find managed IT services plans to fit almost all budgets, and these can be scaled up or down accordingly.

4. No turnover

The IT industry has a fairly high turnover rate, so you are highly likely to have lost several valuable members of IT staff over the years. Not only is this inconvenient to your business, but it can also cost a lot of money to consistently train and hire new employees.

Outsourced IT companies are responsible for their own turnover and will always ensure that they have sufficient support to look after their clients. One less thing for you to have to worry about!

5. Access to the latest tech

The world of technology is a fast-paced and constantly evolving one, with new products and software systems appearing almost daily. If you are concerned about missing a key software update or you want advice on the latest tech in your industry, an outsourced IT supporter provider is exactly what you need.

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